About Broadacres

Broadacres is a not-for-profit rural housing association based in Northallerton, North Yorkshire.

We own, manage and invest in more than 6,800 homes across rural and market towns throughout North Yorkshire and surrounding communities, helping people find safe, affordable and secure places to live.

Our mission is clear: great people, providing great homes and great customer experiences across our rural communities.

Broadacres is proud to be the rural housing association focused on North Yorkshire, from its market towns and coastal communities to the more rural areas. Our Corporate Strategy 2023-2028 sets out an ambition to be the best rural housing association in the country, with a clear focus on great customer experiences, great homes and great communities.

This is an important time for Broadacres. The organisation has firm foundations, committed colleagues and a clear social purpose. It also recognises that the next stage of development will require greater pace, clearer accountability, stronger financial and operational performance, and a more mature approach to change.

This is not transformation for its own sake. It is about making Broadacres stronger, more joined-up and more capable, so that we can continue to deliver more homes, better services and improved value for money for customers and communities across North Yorkshire.

The Opportunity

This is a significant executive leadership opportunity at the centre of Broadacres’ next phase.

As Executive Director of Transformation, you will lead an organisation-wide transformation programme over an expected 18-month to two-year period. Reporting to the Chief Executive and working closely with the Executive Team, Board and Transformation Programme Steering Group, you will bring the structure, discipline, pace and confidence needed to turn ambition into delivery.

The programme will focus on four connected workstreams:

Financial operation: Connecting financial performance with service delivery and customer outcomes, improving value for money and strengthening confidence around delivery.

Service delivery: Improving efficiency, effectiveness, accountability and end-to-end customer journeys.

Culture: Supporting refreshed values and behaviours, strengthening colleague engagement and building greater ownership and accountability across the organisation.

Digital: Accelerating the digital agenda, improving systems integration and ensuring technology, data and digital capability become practical enablers of better services and stronger performance.

This is a role for someone who can provide executive grip without making change feel remote or theoretical. Broadacres needs a senior transformation leader who can work at pace, challenge constructively, bring colleagues with them and make change feel practical, human and deliverable.

The Impact

This role will be central to how Broadacres builds stronger foundations for the future.

You will:

• Lead the 18-month to two-year transformation programme.
• Establish clear programme governance, reporting, milestones, dependencies and accountability.
• Work directly with the Chief Executive, Executive Team, Board and Transformation Programme Steering Group.
• Lead delivery across the four transformation workstreams: financial operation, service delivery, culture and digital.
• Bring programme and project management discipline to an organisation that is continuing to build maturity in this area.
• Hold senior colleagues and workstream leads to account for delivery.
• Build confidence with the Board around pace, grip, risk, progress and benefits.
• Support stronger links between financial performance, service delivery and customer outcomes.
• Help improve efficiency, effectiveness and value for money.
• Support cultural change, colleague engagement and clearer organisational accountability.
• Work closely with the Assistant Director Digital & Technology to ensure digital is embedded in the wider programme.
• Ensure transformation activity remains connected to Broadacres’ social purpose and customer priorities.

The successful candidate will need to be both strategic and practical. You will be comfortable operating at Board and Executive Team level, but equally able to work with colleagues across the organisation to create clarity, confidence and momentum.

Location & Working Pattern

Broadacres is based in Northallerton, North Yorkshire.

This role will require visible leadership and regular presence with colleagues, the Executive Team and the Board. The exact working pattern will be discussed with the successful candidate, but candidates should expect to spend meaningful time on site in order to build relationships, understand the organisation and lead change effectively.

This is not a remote programme management role. It is a visible executive leadership appointment requiring presence, credibility and close engagement across Broadacres.

The Person

We are looking for an accomplished transformation or programme leader with a strong track record of delivering complex, organisation-wide change.

You may come from housing, local government, health, care, utilities, wider public services, regulated customer service environments or another complex, purpose-led organisation. Housing sector experience would be helpful, but it is not essential where candidates bring the right technical capability, values and ability to work in a regulated, customer-focused environment.

Your experience is likely to include:

• Leading complex, organisation-wide transformation programmes.
• Operating at Executive Team level or working directly with Executive Teams and Boards.
• Establishing programme governance, reporting, milestones, accountability and assurance.
• Delivering change across multiple workstreams, such as finance, service delivery, culture, digital, operating model or organisational design.
• Working in a complex organisation with multiple stakeholders and competing priorities.
• Connecting transformation activity to service improvement, financial performance and customer outcomes.
• Building confidence with Boards and senior stakeholders through clear reporting and assurance.

You will also demonstrate:

• Strong programme and project management discipline, applied in a practical and proportionate way.
• The ability to bring structure, pace and clarity to complex organisational change.
• Sound judgement and the confidence to challenge senior colleagues constructively.
• Strong financial and operational awareness.
• Excellent communication, influencing and stakeholder management skills.
• The ability to bring colleagues with you through change.
• A visible, engaging and resilient leadership style.
• A strong social conscience and commitment to Broadacres’ purpose.

Broadacres is not looking for someone who is overly theoretical or methodology-led. The right person will understand programme management properly, but will be pragmatic, grounded and focused on making change happen.

Salary & Reward

The salary for the role is £124,525 per annum.

The package also includes:

• SHPS defined contribution pension, with 10% employer contribution.
• Generous holiday allowance.
• Wider benefits package to be confirmed.

The role is expected to be an 18-month to two-year contract.

Why This Role?

This is an opportunity to join Broadacres at an important point in its journey.

The organisation has a clear purpose, a strong connection to rural communities across North Yorkshire and a real ambition to improve services, strengthen delivery and build better foundations for the future.

For the right person, this is a chance to bring professional transformation leadership into an organisation where the work will make a visible difference. You will help create greater grip, confidence and momentum, while ensuring change remains connected to customers, colleagues and communities.

If you are motivated by the opportunity to lead practical, purposeful transformation in a values-led housing association, this is a compelling opportunity to make a lasting impact.

Applications should be made via email to jim@allcrofta.com and must include on separate documents:

Closing date Thursday 6th August

Final stage interviews will be held in person in August (w/c 24th or 31st TBC).

Broadacres is an equal opportunities and Disability Confident employer. We welcome applications from all sections of the community and particularly encourage interest from people who are underrepresented within the organisation.

Broadacres is committed to promoting equality, recognising and responding to diversity, and creating an environment where customers, colleagues and Board members can flourish by being themselves. Candidates will be considered fairly and without discrimination, irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

If you need any adjustments or support at any stage of the recruitment process, please let us know.

For a confidential conversation, please contact Jim Allcroft, Managing Director, at jim@allcrofta.com or on 07783 701 922.

In making an application for this role we ask you also to view our Privacy Notice which outlines our compliance to General Data Protection Regulations and the use and storage of your data.

Personal Data is held and processed on the lawful basis that such action is in the Legitimate Interest of the company in pursuing the purposes described and has been considered through the use of a Legitimate Interest Assessment utilising the Balance Test to not be outweighed by risks to the rights, freedoms and interests of the Data Subject.